Poor service and defective product

Poor service and defective product

Hi Renault DL XC XX 7054 Duster Diesel I purchased limited edition duster adventure from your dealer Mayapuri Delhi in Jan 2017 through company lease After purchasing it I noticed that there is some annoying noise in brake paddle. After 2-3 weeks of purchase, I went to there service centre, they assured me that issue will be resolved. After repair, I noticed that brake paddle sound has no improvement but there was another sound started coming from front tyres after applying brakes...upon calling the service centre they told me that they have cleaned brake shoes etc. And advised me to visit again.... my office is in Gurgaon and I hardly get time to visit the service centre frequently...but somehow I went again there after few days..weeks, this time they told me that they have ordered some part under warrany and it will take some time and advised me to visit again....after some period I again visited your service centre and told them that regarding difficulty in changing gears...again same story...parts are being orderd please leave your vehicle or visit again... Since I have purchased this vehicleIi found many problems in this vehicle...your service center replaced repaird many things...like clutch plate brake shoe etc....but they are unable to resolve any of the problem so far....as i dont find time to go your service center every other day...i have no choice but to use substandard vehicle with heavy risk... - Gear shift problem still there - brake noise still there - Brakes are not reliable at all - Your technicians do know how to switch on off front fog lamps...do you know where is on off switch? - Airconditioning has some intermittent problem, sometimes during summer it swith off compressor for longer duration and we have no option but to open window. Your service center says everthing is ok with the AC system. - Cabin noise no improvement. Do you think you sold a defective vehicle to me? Or all the above problems are part of the standard product? Or your service center is incompetent.

വഴി arun kumar gupta
On: ജനുവരി 26, 2019 | 66 Views
  • 4 Likes
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റെനോ ഡസ്റ്റർ 2018 ഉപയോക്തൃ അവലോകനങ്ങൾ

4.1/5
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  • It's worth for the amount and suspension also good

    Good Drive and smooth. If you go on a long drive you feel a better experience on Renault duster 85ps...കൂടുതല് വായിക്കുക

    വഴി lenin babu
    On: Jul 06, 2019 | 127 Views
  • Best performance car

    Quite satisfied with Renault Duster AMT, the most economic SUV in the Indian market. Better performa...കൂടുതല് വായിക്കുക

    വഴി debasis biswal verified Verified Buyer
    On: Jul 05, 2019 | 113 Views
  • Good car but average service

    Car is quite good, everything that I expected of it, but the service needs to improve a lot, Renault...കൂടുതല് വായിക്കുക

    വഴി harish sreethuverified Verified Buyer
    On: Jul 05, 2019 | 94 Views
  • Thanks Renault

    Very nice car for a long drive...I love it's driving and comfortable sitting and road grip...Thank y...കൂടുതല് വായിക്കുക

    വഴി mani kantan verified Verified Buyer
    On: Jul 05, 2019 | 85 Views
  • Super mileage and 6 gear car..

    Excellent in class.. with stability and 4 wheel drive.. the negative are the advanced features like ...കൂടുതല് വായിക്കുക

    വഴി nibin
    On: Jul 04, 2019 | 197 Views
  • An adventure ride for people

    I never faced and the problem also the driving experience is fantastic in Renault Duster, much comfo...കൂടുതല് വായിക്കുക

    വഴി nitinverified Verified Buyer
    On: Jul 04, 2019 | 125 Views
  • Duster the best

    Excellent for driving and safety. Lacks premium inner. Decent mileage and low cost of maintenance. D...കൂടുതല് വായിക്കുക

    വഴി jeevanverified Verified Buyer
    On: Jul 01, 2019 | 53 Views
  • My dream come true

    I had a dream of purchasing Renault duster as my first car, and it has come true by the help of low-...കൂടുതല് വായിക്കുക

    വഴി premal shah
    On: Jul 01, 2019 | 47 Views
  • എല്ലാം ഡസ്റ്റർ 2016-2019 അവലോകനങ്ങൾ കാണുക
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