Very bad quality of car as well as after same service

for 85പിഎസ് ആർഎക്സ്എൽ

Very bad quality of car as well as after same service

There's a technical and mechanical problem in the Car. This is very disappointing that such a well-known company "Renault" has been so unprofessional and there's no customer satisfaction which has been considered by the Company. I have purchased a new car (Renault Lodgy 85PS RXL) from a dealer in Kanpur. The said car has been delivered to me without any testing at all, upon receipt of the car. I have analyzed that back A/C of the car is not working and accordingly I am making round and round of dealer's showroom as well as the service center. In the month of starting of November 2016 suddenly a problem of non-starting (First time) of car engine has happened, we have made a complaint to the service center and they have given my car for servicing and understanding the problem. In this, at that point of time, it was informed that certain problem has happened in Fuel injector and the same has been resolved. Again the same problem has been repeated after three days and the car was off and not started at all. In the month of end of November and starting of December (Second time), again we have send our car to service station at this time I have been informed your car has been kept on diagnose to understand the problem, after five days we have received back my car informing that all the problems have been properly sorted and this would not repeat again. After four-five days again the same problem repeated (Third time) and the car has been taken back by service center informing us that they have to change certain parts in the car otherwise it would not work properly. The car was kept approx. 10 to 15 day in a service center and after few day they called me and inform that all the problem in the car has been resolved and whatever parts need to change has been changed properly and sorry for the inconvenience this would not happen in near future. After that have gone for a long vacation and there is no use of my car it stood at my house idle. When I again started using my car in Jan Mid this year same problem was again repeated (Fourth time). When we tried to discuss with service center the same words has been repeated We have kept your car on diagnose and updated you. Today I have discussed with you the same problem with your service manager in Kanpur and there is no proper response has been received. Once again the same problem was repeated (Fifth time).When we tried to discuss with service center the same words has been repeated We have kept your car on diagnose and updated you. Today I have discussed with you the same problem with your service manager in Kanpur and there is no proper response has been received. I Would like to inform you that each time I have discussed this issue with customer care executive as well as in service center (current complaints number is Service Complaint-4-03019192-RENAULT KANPUR [ ref:_00Db0cZvn._500b0zSze0:ref ]? I am not going to take back this car from the service center and would take the replacement of my car from Renault. In this regards, I have made a complaint in Consumer forum and the complaint number is 171599.

വഴി sandeep kumar rai
On: ഫെബ്രുവരി 25, 2017 | 342 Views
  • 49 Likes
  • 8 Dislikes

റെനോ ലോഡ്ജി ഉപയോക്തൃ അവലോകനങ്ങൾ

4.3/5
അടിസ്ഥാനപെടുത്തി73 ഉപയോക്തൃ അവലോകനങ്ങൾ
  • എല്ലാം (73)
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  • Satisfactory car.

    I bought this car in 2016 and the vehicle has run 50000kms, after that it started giving trouble. There was a problem with dip and dim switch which cost 8000&nb...കൂടുതല് വായിക്കുക

    വഴി anonymous
    On: Nov 20, 2019 | 1479 Views
  • Best MPV Car - Renault Lodgy

    Renault Lodgy is the best car for the highway with good fuel efficiency. All the 8 seats of this MPV is very comfortable. None of the person seated in the car got ti...കൂടുതല് വായിക്കുക

    വഴി himanshu kevadia
    On: Nov 09, 2019 | 419 Views
  • Worst quality

    Bought Lodgy in the year 2015, the car was good and running well. I have done the services regularly too. Once the warranty given by Renault got over all faults started a...കൂടുതല് വായിക്കുക

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    A comfortable luxurious sedan, big MPV, stylish SUV & economical like a small hatchback i.e., four cars feelings are combined in a single Lodgy. Out of 16 cars of var...കൂടുതല് വായിക്കുക

    വഴി jaspal singh
    On: Oct 25, 2019 | 108 Views
  • A luxury on road

    Driven almost 50000 KMS. Excellent car both for city drive as well as highway. Great pick up due to 110BS and higher torque works wonders. Traveled for 1200 KMS with 7 ad...കൂടുതല് വായിക്കുക

    വഴി ninadverified Verified Buyer
    On: Aug 10, 2019 | 167 Views
  • Best MUV.

    Lodgy is a good MPV and family car. Renault gives better mileage and nice features and good looks, good performance.

    വഴി anonymous
    On: Aug 06, 2019 | 35 Views
  • A Good Car

    This is a good car. The seating is comfortable. The looks are stylish. The interior and exterior are amazing. The pick-up and engine are nice.

    വഴി gkj
    On: Aug 05, 2019 | 30 Views
  • Wonderful Lodgy

    I have always rated the Renault Lodgy, highly as a product. When it came to desirability though, it lacked finesse and clearly is an MPV that prefers function over form. ...കൂടുതല് വായിക്കുക

    വഴി daminderverified Verified Buyer
    On: Aug 04, 2019 | 267 Views
  • എല്ലാം ലോഡ്ജി അവലോകനങ്ങൾ കാണുക
Renault Lodgy
Rs.8.63 Lakh - 12.29 ലക്ഷം*
ഈ കാർ മോഡൽ ഉൽപ്പാദനം നിർത്തിയിരിക്കുന്നു

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v k tripathi
Jan 17, 2018 6:18:31 PM

renault lodgy is very bad car .its parts like gaskets clutch plates steering oil seal are very poorly controlled for quality and fail during warranty period itself and leads to litigation. failing of gasket within run of 25000 km is nothing but zero quality control. may the management of renault acknowledge it reply.

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